At The Urgency Room, we have been very happy with our translation services since we changed over to The Language Doctors.
We have three only walk-in locations that are visited by over 100,000 patients a year and often some of them have limited English proficiency and require quality and fast interpretation.
Now, there are multiple iPads at our front desk with The Language Doctors application installed. When a patient with limited English proficiency walks in, our staff simply grabs one of the tablets, selects the needed language, and within 30 minutes or less, they are connected to an audio or audio-video interpreter. Our most frequently used languages include ASL, Spanish, Somali, and Hmong. Since we switched to TLD, we have never experienced any downtime or slow connections. The staff at The Urgency Room have been extremely happy with this improvement because they no longer worry about waiting too long for interpretation services.
I highly recommend The Language Doctors.