Having worked with healthcare providers worldwide, we understand the daily challenges staff encounter. Our mission is to ensure that communication between staff and patients isn't one of them.
Having worked with healthcare providers worldwide, we understand the daily challenges staff encounter. Our mission is to ensure that communication between staff and patients isn't one of them.
Having worked with healthcare providers worldwide, we understand the daily challenges staff encounter. Our mission is to ensure that communication between staff and patients isn't one of them.
The Language Doctors is a multi-certified organisation committed to maintaining the highest standards. We are ISO 17100 Certified and HIPAA compliant, demonstrating our dedication to quality and compliance.
As a GSA Schedule Holder, The Language Doctors has earned official recognition and credibility from the U.S. General Services Administration. This accreditation means we have passed a rigorous review process, proving our capability to serve federal, state, and local government clients with the highest reliability and efficiency.
We have a proven track record of delivering high-quality translations to many Fortune 500 and U.S. government agencies, including P&G, the National Institutes of Health (NIH), International SOS, Novartis, and Tricare.
As a GSA Schedule Holder, The Language Doctors has earned official recognition and credibility from the U.S. General Services Administration. This accreditation means we have passed a rigorous review process, proving our capability to serve federal, state, and local government clients with the highest reliability and efficiency.
We have a proven track record of delivering high-quality translations to many Fortune 500 and U.S. government agencies, including P&G, the National Institutes of Health (NIH), International SOS, Novartis, and Tricare.
With a wealth of experience serving leading organisations, The Language Doctors are fully equipped to navigate complex governance and protocols, making us the ideal translation service provider for the healthcare industry.
Effective patient communication begins with reliable healthcare language services. The Language Doctors offers various medical interpreter services, including real-time healthcare interpreters, virtual medical interpreting on any device, and certified in-hospital interpreter services.
On-demand interpreting is invaluable for enhancing patient care and operational efficiency. It provides instant access to professional interpreters in over 200 languages—typically in under a minute. This highly efficient interpreting service ensures that healthcare providers swiftly overcome language barriers to communicate effectively with patients of diverse linguistic backgrounds.
Translation memories allow healthcare providers to create a library of translations to reuse, reducing the need for translation services while streamlining patient communication. Healthcare providers and hospitals can utilize translation memories to ensure consistency across all multilingual communications while significantly reducing the time and cost associated with translation. As staff translate content, the translation memory grows, further streamlining the process and providing significant savings over time.
The Urgency Room in Minnesota, USA, provides emergency treatment for severe injuries and illnesses for over 100,000 patients annually, supported by advanced-practice medical professionals.
The Urgent Room often assists foreign patients who have difficulty communicating in English. Before The Language Doctors, The Urgent Room’s staff frequently experienced long wait times on the phone or delays in interpreter arrival, hindering the quality of care.
The Urgency Room wanted to reduce these delays and find a medical interpreting service provider capable of delivering fast interpreting—primarily, American Sign Language, Spanish, Somali, and Hmong.
The Language Doctors designed a bespoke solution to solve The Urgency Room’s interpreting issues with a modern solution using technology. We strategically placed iPads with The Language Doctor’s proprietary software throughout The Urgency Room’s emergency rooms.
The Urgency Room staff could access these iPads anytime to instantly contact interpreters and interpreters in over 200 languages, including the much-needed American Sign Language, Spanish, Somali, and Hmong.
The Language Doctors significantly reduced wait times, often connecting The Urgency Room with an interpreter or interpreter in under 30 seconds—for video and audio interpreting. Staff no longer experience interpreting delays and provide every patient, no matter their language, with high-quality, urgent care.
“The staff at The Urgency Room have been extremely happy with this improvement and know that when language services are needed, they no longer need to wait on the phone or for an interpreter. They grab an iPad and are ready within 30 seconds.”