The Language Doctors designed a bespoke solution to solve The Urgency Room’s interpreting issues with a modern solution using technology. We strategically placed iPads with The Language Doctor’s proprietary software throughout The Urgency Room’s emergency rooms.
The Urgency Room staff could access these iPads anytime to instantly contact interpreters and interpreters in over 200 languages, including the much-needed American Sign Language, Spanish, Somali, and Hmong.
The Language Doctors significantly reduced wait times, often connecting The Urgency Room with an interpreter or interpreter in under 30 seconds—for video and audio interpreting. Staff no longer experience interpreting delays and provide every patient, no matter their language, with high-quality, urgent care.